Privacy Policy
Last updated: 7/21/2025
1. Introduction
ShipStream AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered software delivery platform.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Company name and job title
- Account credentials
- Payment and billing information
- Communications you send to us
Usage Information
We automatically collect certain information when you use our Service:
- Log data (IP address, browser type, operating system)
- Device information
- Usage patterns and preferences
- Performance metrics and analytics
Code and Repository Data
To provide our services, we may process:
- Source code you submit for analysis
- Repository metadata
- Development workflow information
- AI-generated code and suggestions
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Develop new features and services
- Monitor and analyze usage patterns
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Our legitimate business purposes
- Your consent and preferences
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your information:
- Access your personal information
- Correct inaccurate or incomplete information
- Delete your information
- Object to or restrict certain processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@shipstream.ai.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage information and improve our Service. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
ShipStream AI
Email: privacy@shipstream.ai
Address: [Your Company Address]
Data Protection Officer: dpo@shipstream.ai